A week of waiting, 10 calls, many hours on, hold still don't have my iphone unlocked! I bought it outright so i could use on any carrier and then rang the magic number to get it unlocked to any carrier 1800 782 489.

Rang them on Monday no joy. Received a call Tuesday from customer service section saying that they were waiting on Apple. Now a week later and many calls to telstra today I got fobbed off by saying that I had to follow the instructions on the apple site and that my IMEI had been logged with Apple as being unlocked and that I would have to do something my end to complete it ?

Wtf ? So I asked what that was and telstra customer support did not know and then the said look it up in the documentation supplied with the phone. Jeez so I doubled checked everything looked at the web site and left yet another message for the person dealing with my unlocking request.

No answer once again. Waiting ..