The Vodafone Debacle
Monday, January 10, 2011 at 8:43AM Thoughts on what we the public and customers should be asking of Vodafone;
- Why was something that access the most sensitive data of it's customers not protected with a two factor authentication mechanism.
- What controls does Vodafone use to catch users attempting to capture large batches of users via searches (i.e Search a then b or account no. 123 then 124etc.)
- Did they not perform analysis on the patterns of login to IP address to possibly identify unusual behaviour? ie. Login account "ben" has logged in from 20 IP Addresses in the last month.
- Why did they not do simple controls such as locking logins to specific IP addresses as a low ball security control.
- Who are there auditors and why did they not raise such a potential high risk problem?
I very much doubt that we will ever know the true dataloss that has occurred over the years at Vodafone. And what of the other telcos ? Think they are doing something better perhaps but I wouldn't put money on it.
Lets hope the NSW Privacy Commissioner actually does something with this event and takes action.


